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FAQ
Hiddendays Pads are sold by Blackdime’s authorised Independent Social Entrepreneur. If you do not know of any existing Blackdime Independent Social Entrepreneurs, you may email us at support@blackdimeinternational.com for a recommendation.
We do not deliver internationally at the moment. However, our products are available for purchase on Amazon and Shopify. If you live outside Malaysia, you can easily purchase Hiddendays organic sanitary pads from these two platforms.
Well, that is certainly not possible! Blackdime International prioritizes the quality of the delivered product with in-house inspection before dispatching. With a high production standard for packaging, you can expect to receive the same product regardless of whether you purchase it from Amazon, Shopify, or Official Website.
With the average delivery time in Malaysia, you can receive your products at the doorstep in 3-5 working days.
There is no minimum order quantity; you can order even one Hiddendays box from our official site. We have made our products accessible to the retail and consumer market with no MOQ.
Blackdime’s 100% satisfaction guarantee ensures that if you are not completely satisfied with our product for any reason, you may return the product within ten (10) days of purchase (along with a copy of your purchase receipt) for a full exchange or refund (minus handling charges) see Distributor Agreement, Terms, and Conditions for complete details. Some limitations may apply.
You can reach us via WhatsApp at +60124661823 or email at support@blackdimeinternational.com or visit us at C-2-6, Sunway Business Park, Seberang Jaya, 13700 Prai, Penang.